CLINIC

OUR CLINIC

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DID YOU KNOW?

Luzdoc has existed in Vila da Luz since 1981 as a simple doctors surgery. In 1983 the current Managing Director, Dr Maria Alice Pestana Serrano e Silva, began to work at the surgery, and from then it rapidly grew in size with more specialists and services available. By 1994 it reached company status, acquiring the name of Luzdoc.

In May 2001 the premises expanded making it possible for Luzdoc to diversify the kind of support offered to clients thus meeting the needs of the increasing population.

OUR LEGACY

OUR THREE MAIN OBJECTIVES ARE

  • 1. To strive for excellence as tailor made health providers.
  • 2. To treat fewer patients through illness.
  • 3. To help more clients maintain and improve their health.

OUR WAYS TO ACHIEVING THEM

  • Considering health in its broadest sense.
  • Respecting your right as a unique individual.
  • Welcoming you to take guided personal responsibility for your health.
  • Using a comprehensive multidisciplinary approach to healthcare.
  • Always seeking the state of the art in conventional medicine.
  • Providing a centrally co-ordinated service for all that your health requires.

OUR BASIC TOOLS

  • A modern, well-equipped, efficient, diverse service.
  • Multinational staff to provide a professional, friendly atmosphere.
  • Consultations in General Family Medicine and Medical Specialities.
  • On-site complementary diagnostic tests.
  • Health support complementary therapies.
  • 24 Hour Emergency Service.
  • Domicile visits by Doctors and Nurses.
  • Health Screens.
  • Travel Medicine / Vaccinations.
  • Aesthetic Medicine
  • Sports Medicine
  • Occupational Health.
  • Assistance services to the international traveller.
  • Rental of Medical equipment.
  • Assisted booking of external exams and obtaining results.
  • Transport and accompaniment.

HEALTH INSURANCE

Luzdoc is a private clinic and as such we work very closely with private medical insurance companies dealing in national, international, and travel insurance.
There are various ways in which payment is made at Luzdoc:

International and travel insurance including ex-pat, outpatient and day-care treatment is usually paid directly by the client to the clinic. A claim form is then sent to the appropriate insurance company by the client, along with the account, to be reimbursed for the cost, if all conditions of their policy are met. Prolonged or expensive treatment
can be paid for directly by the insurance company to Luzdoc, on request, Due to this we have set up direct payment protocols with various insurance companies.With national insurance there are protocols in place which allow for Luzdoc clients to benefit from specific discounts in accordance with their policies.

International companies include:

AGEAS, AXA PPP, SOS International and all major travel insurance companies.

National companies include:

Allianz – Clínica Luzdoc

Advancecare – Luzdoc Clinic | Medilagos Clinic

Future Healthcare – Luzdoc Clinic | Medilagos Clinic

Medicare – Luzdoc Clinic | Medilagos Clinic

Médis – Luzdoc Clinic | Medilagos Clinic

Multicare – Luzdoc Clinic

RNA – Servimed – Luzdoc Clinic

COOPERATION PROTOCOLS

        • AFPOP
        • Boavista Golf Resort & Spa
        • Estrela da Luz
        • Golfe de Santo António
        • Grupo HPA – Saúde
        • Martinhal Family Hotels & Resorts

OPENING TIME

MONDAY
9:00
19:00
TUESDAY
9:00
19:00
WEDNESDAY
9:00
19:00
THURSDAY
9:00
19:00
FRIDAY
9:00
19:00
SATURDAY
9:00
13:00
SUNDAY / BANK HOLIDAYS / NIGHTS
ON CALL

Customer Reviews

I would like to express my dearest and sincere thanks for nurse Iva's visits and care for my recent injuries, and also y

Thank you sincerely, Maggie

Excellent Service! Friendly and Professional.

Lisa Lewis

My Mom had a nasty fall but the doctors patched her up! Thank you very much.

Gander

Superb first class attention, quick, efficient. Thank you very much for your care and reas

Debra Turner