CORONAVIRUS UPDATE

THE LUZDOC/MEDILAGOS TEAM HAS BEEN CLOSELY FOLLOWING THE DEVELOPMENTS AND GUIDELINES ISSUED BY THE DGS (NATIONAL HEALTH AUTHORITY) WITH REGARDS TO THE NOVEL CORONAVIRUS (COVID-19) OUTBREAK.
FOLLOWING ON FROM THE MOST RECENT GUIDELINES, WE HAVE NOW INSTITUTED SPECIFIC RESTRICTIONS IN ORDER TO MINIMISE THE RISK OF CONTAGION FOR OUR CLIENTS AND STAFF. THIS WILL INCLUDE THE FOLLOWING:
1) WHEN POSSIBLE PLEASE CALL 282 780 700 OR 919 869 700 BEFORE COMING TO THE CLINIC.
THIS WILL ALLOW OUR STAFF TO ASK SPECIFIC TRIAGE QUESTIONS IN ORDER TO DIRECT YOU BETTER;

2) LUZDOC CLINIC WILL REMAIN OPEN FOR CONSULTATIONS WITH THE FOLLOWING TIMETABLE: WEEK FROM 9AM TO 6PM, SATURDAYS FROM 9AM TO 1PM, SUNDAYS / BANK HOLIDAYS / NIGHTS WITH A DOCTOR AND NURSE ON CALL. THE CLINIC DOORS WILL BE SHUT, AND CLIENTS WILL HAVE TO RING THE DOOR BELL TO BE ADMITTED INTO THE CLINIC.
WE WILL BE WORKING IN TEAMS ROTATING WEEKLY TO ENSURE THE LEAST POSSIBILITY OF CONTAGION.
MEDILAGOS CLINIC WILL BE CLOSED FOR THE FORESEEABLE FUTURE.
3) ON ARRIVAL AT THE CLINIC, BEFORE BEING ADMITTED INSIDE, EACH CLIENT WILL BE ASKED SPECIFIC EPIDEMIOLOGICAL AND CLINICAL RISK-FACTOR SCREENING QUESTIONS AND DEPENDING ON THE RESPONSES, THE STAFF WILL ADVISE THE CLIENT ON THE ACTION TO FOLLOW.;
4) IF THE SCREENING IS NEGATIVE CLIENT AND ONLY THE CLIENT WILL BE ADMITTED AS NORMALLY TO THE WAITING AREA. ONLY ONE ADULT WILL BE ALLOWED TO ACCOMPANY CHILDREN / PEOPLE WITH DISSABILITIES TO THE CONSULTATION.
5) WHEN ABSOLUTELY NECESSARY THERE ARE SPECIFIC ALLOCATED ISOLATION SPACES;
6) THE SAME QUESTIONS WILL BE ASKED OF ALL CLIENTS WHEN BOOKING ANY CONSULTATIONS TELEPHONICALLY, AND DEPENDING ON THE RESPONSES, THE STAFF WILL ADVISE THE CLIENT ACCORDINGLY.

PLEASE ALSO BE ADVISED OF THE FOLLOWING:
1) WE DO NOT HAVE THE TESTS FOR CORONAVIRUS. THIS IS ONLY BEING CARRIED OUT BY THE OFFICIAL HOSPITALS OF REFERENCE FOR THE ALGARVE;
2) PLEASE FOLLOW THE DGS GUIDELINES REGARDING PERSONAL HYGIENE, HAND WASHING, SOCIAL DISTANCING AND ISOLATION AND DO NOT COME TO THE CLINIC/CENTRO DO SAUDE/HOSPITAL/OTHER MEDICAL FACILITIES IF YOU HAVE VERY MILD SYMPTOMS;
3) WE KNOW THAT 80% OF COVID-19 CASES WILL ONLY CAUSE MILD SYMPTOMS (LIKE A NORMAL COLD), WHICH CAN AND SHOULD BE TREATED WITH SIMPLE SUPPORTIVE MEASURES AT HOME. HOWEVER, THE POTENTIAL FOR SPREAD OF THE DISEASE REMAINS HIGH IF MILD CASES CONTINUE TO NOT SELF-ISOLATE AT HOME;
4) IF YOU HAVE TRAVELLED FROM ABROAD IN THE LAST 2 WEEKS YOU WILL NEED TO SELF ISOLATE FOR A PERIOD OF 14 DAYS BEFORE BEEING SEEN AT OUR CLINIC.
5) NOT EVERY MILD COLD/FLU-LIKE SYMPTOMS ARE COVID-19 BUT IF YOU ARE ALREADY RECOVERING, THERE IS NO NEED TO BE POTENTIALLY EXPOSED TO THE VIRUS BY COMING TO THE CLINIC JUST TO BE CHECKED;
6) IF YOU ARE EXPERIENCING MODERATE-SEVERE SYMPTOMS OF:
HIGH FEVER or COUGH or SHORTNESS OF BREATH/SEVERE TIREDNESS ON EFFORT, PLEASE CONTACT THE SNS24 HELPLINE 808 24 24 24 WHO WILL THEN DIRECT YOU FURTHER;
7) IF YOU ARE EXPERIENCING SEVERE SYMPTOMS OR SUDDEN WORSENING OF SYMPTOMS PLEASE CALL 112 IMMEDIATELY;
8) IF YOU HAVE BEEN IN CONTACT WITH A POSSIBLE or CONFIRMED CASE OF COVID-19 or HAVE TRAVELLED TO/FROM INFECTED REGIONS THEN YOU ARE CONSIDERED A POSITIVE SCREENING PATIENT AND SHOULD CONTACT THE SNS24 HELPLINE 808 24 24 24 WHO WILL THEN DIRECT YOU FURTHER;

WE REMAIN, AS ALWAYS, AVAILABLE TO ANSWER ANY QUERIES, CONCERNS AND DOUBTS, AND WILL CONTINUE TO PROVIDE THE BEST MEDICAL CARE FOR ALL OUR CLIENTS IN THIS DIFFICULT PERIOD.

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