CORONAVIRUS UPDATE – 14-07-2020

CORONAVIRUS UPDATE – 14-07-2020


IMPORTANT INFORMATION – PLEASE READ

THE LUZDOC/MEDILAGOS TEAM CONTINUES TO CLOSELY FOLLOW DEVELOPMENTS REGARDING THE NOVEL CORONAVIRUS (COVID-19) PANDEMIC.

WE HAVE INSTITUTED SPECIFIC MEASUREMENTS TO MINIMISE THE RISK OF CONTAGION FOR OUR CLIENTS AND STAFF



NEW WORKING HOURS



LUZDOC CLINIC

  • THE LUZDOC INTERNATIONAL MEDICAL SERVICE CLINIC IS NOW FULLY FUNCTIONAL
  • WE WILL BE OPEN WITH THE FOLLOWING TIMETABLE:

  •       • DURING THE WEEK FROM 09:00 UNTIL 19:00.
          • SATURDAYS AND BANK HOLIDAYS FROM 09:00 UNTIL 13.00.
          • SUNDAYS / BANK HOLIDAYS, AFTER 13:00 / NIGHTS WILL BE COVERED BY A DOCTOR AND NURSE ON CALL.

    -THE DOORS OF THE CLINIC WILL BE LOCKED


    -CLIENTS SHOULD RING THE BELL TO BE ADMITTED.




    MEDILAGOS CLINIC

  • ALL MEDILAGOS SERVICES HAVE BEEN TEMPORARILY TRANSFERRED TO LUZDOC DUE TO PANDEMIC


  • NEW PROCEDURES


    USING OUR SERVICES

  • WHENEVER POSSIBLE ALLOWING OUR TEAM TO ASK YOU SPECIFIC SCREENING QUESTIONS IN ORDER TO GIVE YOU THE MOST SUITABLE ADVICE

  • WHEN YOU ARRIVE AT THE CLINIC A SET OF SPECIFIC EPIDEMIOLOGICAL QUESTIONS AND CLINICAL SCREENING PROCEDURES WILL BE CARRIED OUT BEFORE YOU ARE ADMITTED

  • DEPENDING ON THE RESULTS OUR TEAM WILL GIVE YOU APPROPRIATE INSTRUCTIONS
          • IF THE SCREENING IS NEGATIVE THE CLIENT AND ONLY THE CLIENT WILL BE ADMITTED
          • EXCEPTIONS WILL BE MADE IF THE CLIENT IS CHILD OR A PERSON WITH MOTOR / COGNITIVE LIMITATIONS WHO REQUIRES SUPERVISION
          • WHEN NECESSARY WE HAVE A SPECIFIC AREA FOR ISOLATION

  • THE SAME QUESTIONS WILL BE ASKED TO ALL CLIENTS WISHING TO MAKE AN APPOINTMENT BY TELEPHONE

  • ACCORDING TO THE RESPONSES OUR TEAM WILL GIVE YOU FURTHER INSTRUCTIONS


  • MANDATORY MASK USE

  • THE USE OF SURGICAL MASK IS MANDATORY TO GAIN ACCESS TO OUR SERVICES.
  • WHENEVER VISITING LUZDOC CLINIC YOU SHOULD ALWAYS WEAR A SURGICAL MASK
  • IF YOU DO NOT HAVE YOUR OWN WE WILL SUPPLY YOU WITH ONE AND THE COST WILL BE ADDED TO YOUR BILL


  • TESTING FOR COVID-19

    LUZDOC PROVIDES A SERVICE FOR ANALYTICAL TESTING OF COVID-19 WITH A MEDICAL CONSULTATION TO REQUEST THE MOST APPROPRIATE TESTS FOR EACH INDIVIDUAL AND FOLLOW-UP TO INTERPRETATE THE RESULTS

    TWO TYPES OF TESTS ARE AVAILABLE FOR COVID-19:


    OPTION 1 – TO ASSESS THE EXISTENCE OF ACTIVE INFECTION (CARRIED OUT IN AN EXTERNAL LABORATORY)

    OPTION 2 – TO ASSESS THE EXISTENCE OF ACQUIRED IMMUNITY (CARRIED OUT IN THE

    LUZDOC LABORATORY)

     



    SYMPTOMS FOR COVID-19?


    Please follow the instructions below


    MILD SYMPTOMS


    – IF YOU ARE SUFFERING FROM MILD SYMPTOMS PLEASE CALL US AND ASK FOR A TELEPHONE CONSULTATION BEFORE COMING TO THE CLINIC


    MODERATE TO SEVERE SYMPTOMS


    IN THE CASE OF MODERATE TO SEVERE SYMPTOMS INCLUDING:

    HIGH FEVER / COUGH / BREATHLESSNESS WITH MARKED FATIGUE ON EFFORT YOU MUST:

  • ASK FOR ASSISTANCE FROM THE LUZDOC PHYSICIANS IN A TELEPHONE CONSULTATION
  • OR CONTACT THE SNS24 LINE DIRECTLY THROUGH 808 24 24 24


  • SEVERE OR SUBSEQUENT WORSENING OF SYMPTOMS

  • IN CASE OF SEVERE OR SUBSEQUENT WORSENING OF SYMPTOMS YOU SHOULD CONTACT THE MEDICAL EMERGENCY TELEPHONE NUMBER 112 – IMMEDIATELY


  • HAVE YOU BEEN IN CONTACT WITH SOMEONE WITH COVID-19?

  • IF YOU HAVE BEEN IN CONTACT WITH A SUSPECTED OR CONFIRMED CASE OF COVID-19 OR TRAVELED TO / FROM AREAS OF HIGH TRANSMISSION RISK
  • YOU WILL BE CONSIDERED AS POSITIVE TO THE COVID-19 SCREENING AND SHOULD PROCEED TO EITHER:
          • ASK FOR ASSISTANCE FROM THE LUZDOC PHYSICIANS IN A TELEPHONE CONSULTATION
  •       • OR CONTACT THE SNS24 LINE DIRECTLY THROUGH 808 24 24 24

     
    ALSO PLEASE NOTE THE FOLLOWING:

  • FOLLOW THE DGS (NATIONAL HEALTH AUTHORITY) RECOMMENDATIONS IN RELATION TO PERSONAL HYGIENE, HAND WASHING, SOCIAL DISTANCING AND ISOLATION
  • IT IS KNOWN THAT 80% OF COVID-19 CASES ONLY SUFFER FROM MILD SYMPTOMS
  • THE TRANSMISSION OF THE DISEASE WILL BE HIGHER IF THESE INDIVIDUALS DO NOT ADOPT THE HOME SELF-ISOLATION RECOMMENDATIONS
  • NOT EVERYONE WITH MILD FLU / COLD SYMPTOMS WILL BE POSITIVE TO COVID-19


  • DURING THIS DIFFICULT PERIOD

    WE WILL DO EVERYTHING IN OUR POWER TO CONTINUE TO PROVIDE

    IN UPMOST SAFTEY

    QUALITY MEDICAL CARE TO ALL OUR CLIENTS

    LUZDOC IS ALWAYS AVAILABLE TO ANSWER ANY QUESTIONS

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