CLINIC

OUR CLINIC

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DID YOU KNOW?

Luzdoc has existed in Vila da Luz since 1981 as a simple doctors surgery. In 1983 the current Managing Director, Dr Maria Alice Pestana Serrano e Silva, began to work at the surgery, and from then it rapidly grew in size with more specialists and services available. By 1994 it reached company status, acquiring the name of Luzdoc.

In May 2001 the premises expanded making it possible for Luzdoc to diversify the kind of support offered to clients thus meeting the needs of the increasing population.

OUR LEGACY

OUR THREE MAIN OBJECTIVES ARE

  • To strive for excellence as tailor made health providers.
  • To treat fewer patients through illness.
  • To help more clients maintain and improve their health.

OUR WAYS TO ACHIEVING THEM

  • Considering health in its broadest sense.
  • Respecting your right as a unique individual.
  • Welcoming you to take guided personal responsibility for your health.
  • Using a comprehensive multidisciplinary approach to healthcare.
  • Always seeking the state of the art in conventional medicine.
  • Providing a centrally co-ordinated service for all that your health requires.

OUR WBASIC TOOLS

  • A modern, well-equipped, efficient, diverse service.
  • Multinational staff to provide a professional, friendly atmosphere.
  • Consultations in General Family Medicine and Medical Specialities.
  • On-site complementary diagnostic tests.
  • Health support complementary therapies.
  • 24 Hour Emergency Service.
  • Domicile visits by Doctors and Nurses.
  • Health Screens.
  • Travel Medicine / Vaccinations.
  • Occupational Health.
  • Assistance services to the international traveller.
  • Rental of Medical equipment.
  • Assisted booking of external exams and obtaining results.
  • Transport and accompaniment.

HEALTH INSURANCE

Luzdoc is a private clinic and as such we work very closely with private medical insurance companies dealing in national, international, and travel insurance.
There are various ways in which payment is made at Luzdoc:
International and travel insurance including ex-pat, outpatient and day-care treatment is usually paid directly by the client to the clinic. A claim form is then sent to the appropriate insurance company by the client, along with the account, to be reimbursed for the cost, if all conditions of their policy are met. Prolonged or expensive treatment can be paid for directly by the insurance company to Luzdoc, on request, Due to this we have set up direct payment protocols with various insurance companies.

With national insurance there are protocols in place which allow for Luzdoc clients to benefit from specific discounts in accordance with their policies.

International companies include:

  • BUPA, AXA PPP, EXETER and all major travel insurance companies.

National companies include:

  • Allianz Seguros – Luzdoc Clinic
  • Advancecare – Luzdoc Clinic | Medilagos Clinic
  • Ecco Salva – Luzdoc Clinic | Medilagos Clinic
  • Medicare – Luzdoc Clinic | Medilagos Clinic
  • Multicare – Luzdoc Clinic | Medilagos Clinic
  • Médis – Luzdoc Clinic | Medilagos Clinic
  • Future Healthcare – Luzdoc Clinic | Medilagos Clinic
  • HealthCare Assistance – Luzdoc Clinic | Medilagos Clinic
  • RNA – Servimed – Luzdoc Clinic
  • Saúde + – Luzdoc Clinic

COOPERATION PROTOCOLS

At Luzdoc anyone can have access to our services but the clinic has celebrated protocols with several entities, public and private, to offer, either their staff, clients or associates special payment conditions.

Please, feel free to consult our Discount Protocols established with the entities listed below:

        • Grupo HPA – Saúde
        • AFPOP
        • Luzdent
        • Luz Oceano II
        • Golfe de Santo António
        • Belmar Spa & Beach Resort
        • Martinhal Family Hotels & Resorts
        • Boavista Golf Resort & Spa

 

OPENING TIME

 

MONDAY
9:00
19:00
TUESDAY
9:00
19:00
WEDNESDAY
9:00
19:00
THURSDAY
9:00
19:00
FRIDAY
9:00
19:00
SATURDAY
9:00
14:00
SUNDAY / BANK HOLS / NIGHTS
ON CALL
24hours a day emergency

Customer Reviews

Excellent Service! Friendly and Professional.

Lisa Lewis

My Mom had a nasty fall but the doctors patched her up! Thank you very much.

Gander

Superb first class attention, quick, efficient. Thank you very much for your care and reas

Debra Turner

 Thank you for all your wonderful care, smiles, and friendly, efficient caring manner. B

Patricia B.